Privacy Policy

This Privacy Policy explains how Aura(“Aura,” “we,” “us”) collects, uses, and protects your information. It covers both this website (auravoiceapp.com) and the Aura mobile app, where you meet Buddy — an AI companion that chats, talks with you by voice, remembers, checks in, and can help with your calendar, email, reminders, and the web.

The short version

• We collect only what we need to run Aura and make Buddy useful to you.
• We never sell your data, and we never use your Google data (Gmail or Calendar) to train AI models.
• On the website, analytics stay cookieless until you accept cookies. The voice demo streams your audio for a real-time reply and we don’t store that audio, though we do keep an anonymized text transcript of the demo chat to make Buddy better.
• You can request deletion, or revoke access, at any time.

Information we collect

On this website

• Waitlist details. If you join the waitlist, we collect the email address (and any fields) you submit through our form provider, Tally, so we can tell you when Aura is available.
• Product analytics. We use PostHog to understand how the site is used (pages viewed, buttons clicked, the voice-demo funnel). Before you accept cookies this runs in a cookieless mode; see Cookies & analytics below.
• Voice demo.If you try the in-browser voice demo, your microphone audio is streamed in real time to our model provider (OpenAI) to generate Buddy’s spoken reply. We do not record or store this audio. We do keep a text transcriptof the conversation, linked only to an anonymous analytics ID and a one-way hashed version of your IP address (never your name or email), so we can understand how people talk to Buddy and improve him. To prevent abuse we also use Cloudflare Turnstile to verify you’re human.

In the Aura app

• Account information needed to create and secure your account (handled via Firebase).
• Your conversations and memory — the messages you exchange with Buddy and the things you ask him to remember, stored to provide continuity across sessions.
• Voice interactions processed to enable real-time spoken conversations (via LiveKit).
• Reminders, check-ins, and notification preferences you set up.
• Google data you choose to connect — see the next section.

Google user data & Limited Use

If you connect your Google account, Aura requests access to your Google Calendar and Gmail so Buddy can do what you ask — for example, read or summarize upcoming events and emails, create or update calendar events, and draft or send messages on your behalf. We request these scopes only when the feature requires them, and Buddy acts on this data only to fulfill your explicit requests.

Aura’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We use your Google data only to provide and improve the user-facing features you request.
• We do not use your Google data to train, fine-tune, or develop any AI or machine-learning models.
• We do not sell your Google data or use it for advertising.
• We do not transfer your Google data to others except as needed to provide the feature, for security, or to comply with the law.
• Humans don’t read your Google data except with your explicit consent, for security/abuse purposes, or where required by law.

You can review or revoke Aura’s access to your Google account at any time from myaccount.google.com/permissions.

How we use your information

• To provide, maintain, and improve Aura and Buddy.
• To enable features you ask for — conversations, memory, voice, reminders, and calendar/email help.
• To send you product and waitlist updates (you can opt out anytime).
• To keep Aura secure and prevent abuse.
• To understand usage in aggregate so we can improve the product.

AI processing

Buddy is powered by large language models, including Anthropic Claude and Google Gemini (and OpenAI for the website voice demo). To generate a response, relevant parts of your request are sent to these providers and processed under their terms. Your content is not used to train our models, and your Google data is never used for model training.

Buddy is an AI companion, not a person, and not a substitute for professional medical, legal, financial, or mental-health advice. If you are in crisis or thinking about harming yourself, please contact your local emergency services or a crisis line such as 988 (Suicide & Crisis Lifeline, US) right away.

Sharing & third parties

We do not sell your personal information. We share data only with service providers that help us run Aura, each handling data under their own terms:

• Google APIs — Calendar and Gmail access you connect.
• Anthropic, Google Gemini, OpenAI — AI model providers.
• Firebase — accounts, app data, and stored website voice-demo transcripts.
• LiveKit — real-time voice in the app.
• PostHog — product analytics.
• Tally — the waitlist form.
• Cloudflare — bot/abuse protection for the voice demo.
• Vercel — website hosting.

We may also disclose information if required by law, or to protect the rights, safety, and security of our users and Aura.

Cookies & analytics

On the website we use PostHog for analytics. Until you accept cookies, PostHog runs in a cookieless mode that measures anonymous, in-session activity without storing a tracking cookie on your device. If you accept, we store a cookie so we can recognize return visits and measure conversions more accurately. If you decline, analytics capture is turned off. You can change your mind by clearing your browser storage for this site, which brings the choice back.

Data retention

We keep your information for as long as your account is active or as needed to provide Aura. Calendar/notification-related data may be retained for up to 90 days to power reminders and proactive check-ins. You can ask us to delete your data at any time (see Your rights), and we delete or anonymize data we no longer need.

Anonymous website voice-demo transcripts are retained to help us improve Buddy. Because they hold no name, email, or account link, they aren’t tied to your identity.

Your rights & choices

• Access & deletion. Email us to access, correct, or delete your data.
• Revoke Google access anytime at myaccount.google.com/permissions.
• Opt out of emails using the unsubscribe link in any message.
• Depending on where you live (e.g. the EEA/UK under GDPR, or California under the CCPA/CPRA), you may have additional rights to access, portability, correction, deletion, and to object to certain processing. Contact us to exercise them.

Children’s privacy

Aura is not directed to children under 13 (or the minimum age in your country), and we don’t knowingly collect their data. Companion AI may not be suitable for some minors; if you believe a child has provided us information, contact us and we’ll delete it.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, but we work to safeguard your data and limit access to it.

International users

Aura is operated from the United States, and your information may be processed in the US and other countries where our providers operate. By using Aura you consent to this processing.

Changes to this policy

We may update this policy as Aura evolves. We’ll revise the “Last updated” date above and, for material changes, give notice through the app or website.

Contact

Questions, requests, or deletion: hello@auravoiceapp.com.