Terms of Service

These Terms of Service (“Terms”) govern your use of the Aura website (auravoiceapp.com), the Aura app for Android, and Buddy for desktop on Windows and Mac, all provided by Aura (“Aura,” “we,” “us”). By using Aura, you agree to these Terms and to our Privacy Policy, which explains how we handle your information. If you don’t agree, please don’t use Aura.

Who can use Aura

You must be at least 13 years old (or the minimum age of digital consent where you live) to use Aura, and able to form a binding agreement. If you use Aura on behalf of an organization, you represent that you’re authorized to accept these Terms for it.

What Aura is

Aura is an all-in-one AI companion. Its assistant, Buddy, offers text chat, real-time voice conversations, long-term memory, reminders and check-ins, dictation into other apps, meeting notes, help with what is on your screen, live web search, research, and background agents that can carry out tasks you give them. When you connect them, Buddy can also work with services such as Google Calendar, Gmail, and Notion. Some features are available only on certain devices or plans. We regularly add, change, and sometimes remove features, and we can’t promise that any particular feature will always be available.

Your account

You’re responsible for keeping your account credentials secure and for activity under your account. Tell us promptly if you suspect unauthorized use. You can delete your account at any time from settings in the app.

Acceptable use

You agree not to:

• Use Aura for any unlawful, harmful, or abusive purpose.
• Attempt to reverse engineer, scrape, overload, or interfere with Aura or its security, or get around its usage limits.
• Use Aura to generate or distribute illegal content, or content that harasses, threatens, or harms others.
• Record a conversation or meeting without the notice or consent the law requires where you and the other participants are.
• Direct Buddy to take actions you aren’t allowed to take yourself, including on websites or services whose terms forbid them.
• Misrepresent your identity or use Aura to violate others’ rights.

Your content

You keep ownership of what you put into Aura (your messages, voice, files, and recordings) and of what Buddy produces for you. You give us a limited license to process and store that content only to provide Aura to you, keep it secure, and support it. We don’t use your private conversations or Google data to create, train, or improve AI models. The one exception is samples you choose to share through Aura’s sharing settings, which are used to improve Aura as described in the Privacy Policy and deleted when you turn sharing off. Google user data is also governed by the narrower Google commitments in the Privacy Policy and is used only for the Google-connected features you request.

AI output and actions

Buddy is an AI, and AI can be wrong. Its answers, notes, summaries, and drafts may be inaccurate, incomplete, or out of date, so check anything important before you rely on it. Buddy is not a substitute for professional medical, legal, financial, or mental-health advice. If you are in crisis, contact your local emergency services or a crisis line such as 988 (US).

Some features act for you: sending an email you approved, creating a calendar event, typing into another app, or running a background task in a browser or on your computer. These actions follow your instructions and may not always work as you intended. Aura asks before steps such as sending, buying, or deleting, and you are responsible for reviewing what you approve.

Connecting Google and other services

Connecting Google Calendar, Gmail, Notion, or any other service is optional. If you connect Google, Google will show you the permissions Aura requests and you authorize Aura to access that data for the connected features you choose. Aura may use that access to respond to a direct request or to carry out an ongoing instruction you enable, such as a reminder or check-in. Our access, use, storage, sharing, retention, and deletion of Google data are described in our Privacy Policy, and follow the Google API Services User Data Policy, including its Limited Use requirements. You can revoke Google access anytime at myaccount.google.com/permissions. Revoking access stops future access but does not automatically delete content you previously asked Aura to save; the Privacy Policy explains how to request deletion.

Plans, trials, and billing

Aura has a free plan and paid plans, billed monthly or yearly. Each plan includes daily and monthly allowances, shown on our pricing page, and paid plans also have daily limits set well above normal use. When you reach one, Aura tells you when it resets.

New accounts start with a 45-day trial of Pro, limited to one per account and per computer, with no payment details needed to start it. If you subscribe during the trial, the days left on it carry over and your first charge lands when the trial would have ended. If you don’t, your account moves to the free plan when the trial ends.

Paid plans renew automatically at the end of each billing period until you cancel. You can cancel anytime from Manage billing; your plan stays active until the end of the period you paid for, and then your account moves to the free plan. Purchases on our website are processed by our payment partner, Dodo Payments, as the merchant of record, and purchases through the App Store are billed and managed by Apple under its terms. Prices, taxes, and renewal details are shown to you before you pay. If we change the price of your plan, we’ll tell you before the new price applies to your next renewal.

Software and beta features

We release updates to keep Aura secure and working. Buddy for desktop checks for them on its own and asks before installing one. Some features, including the Mac version of Buddy for desktop, are labeled beta. Beta features are optional, may change or be removed, and are provided as is.

Feedback

If you send us ideas or feedback, we may use them to improve Aura without any obligation to you.

Intellectual property

Aura, Buddy, our logos, and the software and content we provide are owned by us or our licensors and protected by law. These Terms don’t grant you rights to our trademarks or branding.

Third-party services

Aura relies on third-party services (including Google, AI model providers, payment processors, and infrastructure partners). We’re not responsible for those services, and your use of them may be subject to their own terms.

Disclaimers

Aura is provided “as is” and “as available,”without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We don’t warrant that Aura will be uninterrupted, error-free, or secure, or that its output will be accurate.

Limitation of liability

To the maximum extent permitted by law, Aura will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of Aura. Our total liability for any claim relating to Aura is limited to the greater of the amount you paid us in the 12 months before the claim, or US $100.

Indemnification

You agree to indemnify and hold Aura harmless from claims arising out of your misuse of Aura or your violation of these Terms or applicable law.

Termination

You can stop using Aura and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect Aura and its users. Some provisions (such as disclaimers, liability limits, and indemnification) survive termination.

Changes to these Terms

We may update these Terms as Aura evolves. We’ll update the “Last updated” date and, for material changes, give you notice in the app or by email. Continuing to use Aura after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws rules. Courts located there will have exclusive jurisdiction, except where applicable law gives you the right to bring claims elsewhere.

Contact

Questions about these Terms: hello@auravoiceapp.com.